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Home/ About / FAQ

Frequently Asked Questions

Got questions? We’ve got answers! Here at, it’s important to us to make sure that you have all of the information you need to make educated decisions about cannabis products. With that in mind, here are just a few of the questions that we hear most often.


Got questions? We’ve got answers! Here at, it’s important to us to make sure that you have all of the information you need to make educated decisions about cannabis products. With that in mind, here are just a few of the questions that we hear most often.

What is is a review website and massive online database dedicated to all things cannabis, from bongs to edibles and from indica to sativa. Our comprehensive cannabis listings cover tens of thousands of cannabis strains, products, doctors, CBD shops, dispensaries and more. Our aim is to spread reliable, well-informed information on everything anyone could ever need to know about cannabis.

Our team is made up of some of the most well-respected professionals in the industry, many of whom have PhDs and other medical or scientific qualifications. Our cannabis professionals also span the breadth of the entire industry, ranging from cultivators and consumers to medical professionals, researchers, retailers and more.

We’re proud to be the internet’s premier resource for cannabis reviews and information, and we’re sure that you’ll be able to find what you’re looking for. We review every strain, product, shop and dispensary and rate it according to our comprehensive criteria. Want to know more about that? Read on!

What’s your vision?

At, we believe in total freedom of information. Our vision is of a world in which information on cannabis is strictly unbiased and free-to-all, and in which no agency – governmental or otherwise – prevents people from accessing it. We believe that by providing reliable, up-to-date information on cannabis and its derivative products, we can empower people from across the globe to make more informed decisions.

We believe that regardless of the legality (or otherwise) of cannabis in any given region, information is a basic right. By providing unbiased, scientifically sound reviews, guides and other related content, we aim to take the guesswork out of the cannabis industry. Ultimately, we want to be a one-stop-shop for everything related to cannabis, distributing the reliable information that we believe our readers have a right to.

What are your review criteria?

Each of our reviewers is asked to take a wide variety of different factors into consideration, including aroma, price, active ingredients, effect, taste and market availability. Where possible, we also provide consumption suggestions and tailored recommendations for different types of user, from recreational users to those with chronic healthcare issues who are using cannabis to medicate. We cover as many different critique points as possible to provide you with all the information you need to make an educated decision.

Which topics and products do you cover?

We cover a huge variety of topics and products, and while we do specialise predominantly in providing reviews and ratings, we also work with our range of subject matter experts to cover the news from and the science behind the cannabis industry. Our goal isn’t to spread misinformation or propaganda. Instead, we aim to become a trusted resource for people from all over the world who want to know more about cannabis.

The topics that we cover range from individual product reviews to comprehensive analysis pieces on the latest research from leading scientific institutions. While product reviews are the core part of what we do, we also plan to cover recipes for cooking with cannabis, information on the latest legislation status in different regions, cannabis culture and the history and cultural significance of cannabis throughout the ages.

As for products, if it’s cannabis-related then we cover it. Most people are interested in our in-depth reviews of thousands of the best strains of cannabis from all over the world, but that’s not all. We also cover edibles, vaping liquids, drops, candies and more, along with smoking accessories like pipes, bongs and vaporisers. We cover both CBD and THC-based products.

Can I contribute a review?

Sure thing! We’d love for you to become a part of our community and to share your experiences with the rest of us. We believe that reviews should be democratic and represent the voices of the many, and not the few. Who needs a single review from a self-professed cannabis guru when you could see what dozens of different people from different backgrounds thought?

To contribute a review, you’ll need to be a registered member of, so click here to create your account and get started.

Can anyone leave a review?

Yes and no! Our reviewing functionality is available to everyone, but to post a review you’ll need to be a verified registered user above the age of 21. As long as you meet these criteria, you’ll be able to post reviews for any products that you’re interested in.

How do I leave a review?

Leaving a review on is simple! Once you’ve created your account, make sure that you’re logged in and then select an item. When you select the option to leave a review, our interface will guide you through a simple 30-seconds process to generate your overall rating. The intuitive process will also ascertain the flavour and the effects, and you can also add a written comment to go with it, although this is optional. Then press publish and wait for your review to go live, which should be within 24 hours.

How do I edit or delete my review?

It’s still early days for and so while it’s on our radar for future updates, there’s currently no functionality for you to edit or delete your review once you’ve posted it. With that said, accuracy and user satisfaction are both important to us, and so if you need to edit or delete your review, please get in touch with us at [email protected]. We’ll be more than happy to modify or delete your review as per your request.

How can I find a specific strain, product, brand, doctor, CBD shop or dispensary?

We offer a range of different functionality including both browsing and search. If you’re looking for a specific strain, product, brand, doctor, CBD shop or dispensary, the best option is usually to use our search feature. Simply enter a query of at least three letters and run the search to view all the products that we have which match your criteria.

What if I can’t find the product I’m looking for?

If you can’t find the product you’re looking for, please feel free to reach out to us and to let us know. We’re aiming to build the most comprehensive cannabis product database that’s on the market, and so if we’re missing something then we need to know so we can add it. Get in touch with us at [email protected] with some more information on what we’re missing and we’ll do our best to get the product added.

Why do online reviews matter so much?

Online reviews play a hugely important role in our purchasing decisions thanks to a little something called social proof. The basic idea is that we trust what people say about brands more than we trust what brands say about themselves. This is why we ask our friends and family members for restaurant recommendations and why we post on Facebook if we’re looking for a plumber or a man with a van.

In fact, 92% of shoppers are more likely to trust non-paid recommendations than any other type of advertising, while 88% trust customer reviews as much as personal recommendations. 70% of people trust recommendations from people they don’t even know, and a whopping 97% of people who shop online say that reviews impact their purchasing decisions.

Online reviews are particularly important in the cannabis industry because it’s still an emerging market and many product manufacturers are brand new and with no track record. This means that online reviews are often the only information that we have to pick any one product over another. Online reviews for cannabis products aren’t just important – they’re vital.

Are you looking for more reviewers for your team?

Of course! As well as allowing users to sign up and to post reviews on the site, we’re also always on the lookout for people who want to join our team of cannabis professionals who regularly contribute to the site. If you’re interested in becoming a part of the team, please go ahead and reach out to us at [email protected] along with a brief outline of your expertise and what you can contribute to the team.

What details do you collect?

You can find out more about the information that we collect, store and use by visiting our terms and conditions. But as a general rule, we collect and use as little data as possible and we’ll never share your details with any third-parties unless you explicitly ask us to.

Do I need to pay for any premium content or to be a member?

Not at all! Our mission is to provide free and accurate information along with unbiased reviews and other updates to anyone who wants to access it. All of our content, offers, reviews, etc. are all 100% free and will continue to be free for as long as we remain in business.

What’s the point of having multiple reviews for one product?

What’s the point in having multiple artists within one movement or multiple bands within one genre of music? Every single one of us has a different set of life experiences and current circumstances, and this means that we all have a different perspective to share.

We believe in the power of the people, and the more reviews that we’re able to display per product, the more we’re able to reflect what people really think, as opposed to what one “expert” has to say or how a manufacturer talks about itself. Each rating is based upon user reviews and reviews from the team of reviewers, who are cannabis professionals.

How do I change my password?

It’s a good idea to set a strong password that’s unique to each site that you use and which you update on a regular basis. You can change your password at by logging into your account and navigating to your account settings via the link found on the homepage. Alternatively, click here to access your account settings and to change your password.

What’s next for

We’re an ambitious site with our eyes firmly on the future. Our vision is to become the largest, most comprehensive source of cannabis reviews and information on the planet. We’re taking steps to achieve this by growing rapidly, taking on new cannabis professionals to augment our team and to keep on providing fresh cannabis content. In the years to come, we plan to keep on growing while staying abreast of the latest news, trends and product releases. Watch this space!

What should I do if my question hasn’t been answered?

If your question hasn’t been answered, we want to hear from you so that we can answer it both for you and for other visitors who might have the same question. Be sure to drop us a line with your question so that we can get back to you with an answer and list it on the site.

How do I contact you?

Want to reach out to the team here at It’s easy! Simply click here to visit our contact page to view the different ways you can get in touch, or if you want to let us know about any missing products, corrections or other changes to the content on our site, reach out to our editorial team at [email protected]. We look forward to hearing from you!

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